TERMS AND CONDITIONS FOR 2025 - 2026
Stay Dates: 01/11/2025 - 31/10/2026
Valid for All Markets except Iran, GCC, UAE & Middle East Markets.
» MEAL INFORMATION:
Meal Plan Descriptions
Bed & Breakfast (BB)
• Daily breakfast served at Salt & Pepper Restaurant
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Half Board (HB) | Full Board (FB) | All-Inclusive (AI) | All-Inclusive Plus (AI+)
Meals are offered on a Dine Around Concept as follows:
Breakfast
• Served at Salt & Pepper Restaurant (Buffet) only
Lunch Options
Guests may choose one of the following venues:
• Salt & Pepper – Buffet
• Morgan’s Gastropub – Set Menu
• The Deck Pool Lounge – Set Menu
Dinner Options
Guests may choose one of the following venues:
• Salt & Pepper – Buffet
• Morgan’s Gastropub – Set Menu
• The Deck Pool Lounge – Set Menu
• Gusto Italian Restaurant – AED 100 credit per adult, to be deducted from the final bill
________________________________________
All-Inclusive Plus (AI+) – Additional Privileges
Guests booked on All-Inclusive Plus will enjoy the following exclusive benefits:
• Extended serving of selected alcoholic beverages until 01:00 AM at Morgan’s Gastropub
• Complimentary shisha and bar bites
• Club Lounge access with the following services:
High Tea
15:00 – 17:00
A refined selection of sandwiches, cakes, and premium teas
Evening Canapés
18:00 – 20:00
A variety of gourmet canapés with selected beverages
Happy Hour
18:00 – 20:00
Unlimited selected alcoholic beverages
Restaurants & Operating Hours:
Salt & Pepper – International All-Day Dining (Buffet)
• Breakfast: 06:30 – 10:30
• Business Lunch: 12:30 – 15:30
• Dinner: 19:00 – 22:30
• Sunday Brunch: 12:30 – 16:00
Morgan’s Gastropub – British & American Cuisine
• Daily: 12:00 – 03:00
The Deck – Pool Lounge
• Daily: 10:00 – 22:00
Gusto – Italian Restaurant
• Daily: 17:00 – 23:30
Vanilla Lobby Lounge
• Daily: 07:00 – 22:00
In-Room Dining
• Available 24 hours daily
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Festive Season 2025
Christmas Lunch or Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
You will be provided with full details of your booked board programme on arrival at the hotel. The rates are not included any of the special brunches in resort.
» GENERAL POLICY:
The above contracted rates are valid for individuals bookings only and not valid for group bookings of 10 rooms & above.
Minimum Length of Stay:
- Not applicable, except for arrivals between 28-Dec-25 03-Jan-26 (included), a minimum stay of 4(four) consecutive nights , 26-Jan-26 30-Jan-26, 09-Feb-26 12-Feb-26, 19-Mar-26 21-Mar-26 and 26-May-26 29-May-26 a minimum stay of 3 (three) consecutive nights is applicable for stays at Al Bandar Rotana.
- No check out allowed on 30th, 31st December 2025 & 01st January 2026
Check-in / Check-out Policy
- Please note that our check-in time is 14:00 & check-out time is at 12:00 Noon. Early check-in from 9:00 AM onwards can be provided, however, subject to availability.
- Check-in time earlier than 9:00 AM shall be booked from the previous day. Check-out until 6:00 PM shall be subject to 50% of the total room rate. Check-out after 6:00 PM shall be subject to a one night room rate.
- For early check in or late checkout that is paid by the hotel guest and not covered by the Tour Operator’s voucher, ''the Best Available Rate'' of the day will be applicable and paid directly by the guest securing rate confidentiality.
Bed Type (King or Twin) and preference of smoking or non-smoking is subject to availability.
No check out allowed on 31st December.
- Early departures: Once check-in formalities have been completed, guests will be charged accommodation for the full duration of the reserved stay.
» CHILDREN POLICY:
An infant is defined as 0 – 1.99 years old, a child is defined as 2 – 11.99 years old.
Children below 11.99 years, sharing their parent’s room stay free of charge and on the same meal plan and existing bedding configuration. i.e. 1 adult & up to 2 infants = 1 single room & 2 adults up to 2 infants = 1 double room.
A maximum of up to 2 children can stay for free on the adults meal plan with one extra bed unless others is specified in hotel's specific conditions.
Please refer to the respective hotel contract to identify the maximum number of children that can share parent's room free of charge on existing bedding and supplement extra bedding charges.
Baby cot will be provided on complimentary basis and subject to availability.
Meals ordered a la carte will be charged at the published rates.
» ROOM CONFIGURATION / BEDDINGS
City View Room (A 37 sqm).
Maximum Occupancy: 3 Adult or 2 Adult + 1 Child (Children below 11.99 years, sharing their parent’s room stay free of charge and on the same meal plan and existing bedding configuration)
Bedding Configuration: king or twin beds.
City View Studio Room (A 40 sqm)
Maximum Occupancy: 3 Adult or 2 Adult + 1 Child (Children below 11.99 years, sharing their parent’s room stay free of charge and on the same meal plan and existing bedding configuration)
Bedding Configuration: r king or twin beds with kitchen.
Creek View Room (A 37 sqm)
Maximum Occupancy: 3 Adult or 2 Adult + 1 Child (Children below 11.99 years, sharing their parent’s room stay free of charge and on the same meal plan and existing bedding configuration)
Bedding Configuration: king or twin beds with Creek View
Room with Lounge Access (A 37 sqm)
Maximum Occupancy: 3 Adult or 2 Adult + 1 Child (Children below 11.99 years, sharing their parent’s room stay free of charge and on the same meal plan and existing bedding configuration
Bedding Configuration: king or twin beds & access to Club Lounge
Creek View One Bedroom Suite (A 69 sqm area)
Maximum Occupancy: 2 adults + 2 children/infants (2 children/infants in 2 extra beds/baby cots), or 3 adults (3rd adult in an extra bed)
Bedding Configuration: king bed, separate living room with Creek View.
One Bedroom Suite with Lounge Access (A 78 sqm)
Maximum Occupancy: 3 AD or 2 AD + 2 CH (2 children/infants in 2 extra beds/baby cots), or 3 adults (3rd adult in an extra bed)
Bedding Configuration: king bed, separate living, dining area and access to club lounge with Creek View
City View One Bedroom Family Room(A 75 sqm)
Maximum Occupancy: 3 AD or 2 AD + 2 CH
King Bed, separate living ,dining area, fully equipped kitchenette, and2 extra beds for children with City View.
Creek View One Bedroom Family Room (A 75 sqm)
Maximum Occupancy: 3 AD or 2 AD + 2 CH
King Bed, separate living ,dining area, fully equipped kitchenette, and2 extra beds for children with Creek View
Other information:
Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.
Valid for All Markets except Iran, GCC, UAE & Middle East Markets.
Meal Plan Descriptions
Bed & Breakfast (BB)
• Daily breakfast served at Salt & Pepper Restaurant
________________________________________
Half Board (HB) | Full Board (FB) | All-Inclusive (AI) | All-Inclusive Plus (AI+)
Meals are offered on a Dine Around Concept as follows:
Breakfast
• Served at Salt & Pepper Restaurant (Buffet) only
Lunch Options
Guests may choose one of the following venues:
• Salt & Pepper – Buffet
• Morgan’s Gastropub – Set Menu
• The Deck Pool Lounge – Set Menu
Dinner Options
Guests may choose one of the following venues:
• Salt & Pepper – Buffet
• Morgan’s Gastropub – Set Menu
• The Deck Pool Lounge – Set Menu
• Gusto Italian Restaurant – AED 100 credit per adult, to be deducted from the final bill
________________________________________
All-Inclusive Plus (AI+) – Additional Privileges
Guests booked on All-Inclusive Plus will enjoy the following exclusive benefits:
• Extended serving of selected alcoholic beverages until 01:00 AM at Morgan’s Gastropub
• Complimentary shisha and bar bites
• Club Lounge access with the following services:
High Tea
15:00 – 17:00
A refined selection