Descrierea hotelului

TERMS AND CONDITIONS 2024-2025

TRAVEL PERIOD FROM 01 Nov 2024 TILL 31 OCT 2025.

Terms & Conditions

The hotel reserves the right to send a stop sale with 24 hours prior notice.
The above negotiated rates must be featured or sold packaged only, with one or more additional services.
Please note that if the child is unable to share the bed with the booked parents, Citymax Hotels will not be liable for any compensation.
The above rates are valid for a maximum of 9 rooms/ night, 10 rooms and above are considered as a group and quoted separately under special groups contract and terms.
No information or images are to be featured on the client’s website without the prior consent of Citymax Hotels.

MEAL POLICY:
Compulsory New Year Eve Dinner (31 Dec 2024): (includes festive buffet dinner & unlimited house beverages).
All Half Board reservations on the 31st of Dec 2024 are applicable for lunch only.
Contracted HB is applicable for Dinner only and based on set menu / buffet 
The rates quoted include breakfast daily in the City Café Restaurant.

Child Meal Supplement:
0 — 4 years - Free of charge dinning with parents.
5- 11.99 years - 50% of adult rate.
12 years and above - adult rate is applicable.

Check In time/Check out time:
Check-in time 1400 hrs / Check-out time 1200 hrs (noon).

Tourism Dirham Fee:
Tourism Fee of AED 10 is applicable for Al Barsha At The Mall

In room Amenities / Services
Individual climate control Air Condition
Remote controlled LCD TV
Hair dryer
Laptop sized digital safe
Tea Coffee Station with Tea/coffee sachets
In room refrigerator
Basic WIFI free of charge
24hrs Room service

Services / Facilities offered In House
Gymnasium
Roof Top swimming pool (not applicable for Sharjah).
Travel desk
Laundry Service & 24 hours security
Free schedule shuttle to Public beach and selected Malls (Subject to availability and change)
Personalized transfer can be arranged at an additional cost for Airport transfer.

TERMS AND CONDITIONS FOR 2025 - 2026

» MEAL INFORMATION:

» GENERAL POLICY: 

• The hotel reserves the right to send a stop sale with 24 hours prior notice.
• The above negotiated rates must be featured or sold to B2B and packaged only, with one or more additional services.
• The above Citymax RAK rates are not valid for UAE residents & Hotel reserves the right to charge the guest Best Available Rate upon check-in, in the event of non-compliance.
• A maximum of 02 people will be accommodated in a Standard room and children below 12 years sharing the same bed.
• Please note that if the child is unable to share the bed with the booked parents, Citymax Hotels will not be liable for any compensation.
• The above rates are valid for a maximum of 9 rooms/ night, 10 rooms and above are considered as a group and quoted separately under special groups contract and terms.
• No information or images are ta be featured on the client's website without the prior consent of Citymax Hotels.

» CHILDREN POLICY:

• Child Meal Supplement: 0 —- 4.99 years - Free of charge dining with parents
5 — 11.99 years - 50% of adult rate
12 years and above - adult rate is applicable.

»Check In time / Check out time

• Check-in time 1400 hrs. / Check-out time 1200 hrs. (noon).

• No check in/ out is allowed on 31 December 2025.

» In room Amenities / Services

• Individual climate control Air Condition
• Remote controlled LCD TV
• Hair dryer
• Laptop sized digital safe
• Tea Coffee Station with Tea/coffee sachets
• In room refrigerator
• Basic WIFI free of charge
• 24hrs Roam service

» Services / Facilities offered In House

• Gymnasium
• Roof Top swimming pool (not applicable for Sharjah)
• Travel desk
• Laundry Service & 24-hour security
• Free schedule shuttle to Public beach and selected Malls (Subject to availability and change)
• Personalized transfer can be arranged at an additional cost for Airport transfer

Harta