TERMS AND CONDITIONS FOR 2025 - 2026

Stay Dates: 01 Nov 2025 - 31 Oct 2026

Valid for All markets except UAE residence.

» MEAL INFORMATION:

• Please see the below meal plan options available in the hotel:

Breakfast

Breakfast is to be enjoyed at a dedicated restaurant venue when booking bed & breakfast rates.

Half Board

Inclusive of Breakfast + Lunch or Dinner (please see below T&C and dining options).

T&C and Dining Options:

• Breakfast is to be taken in the main restaurant, Ballaro. Room service breakfast will be charged at the published Room Service
  rates

Festive Season 2025 (24.12.2025, 25.12.2025, 31.12.2025)

 Minimum length of stay is 2 nights in all seasons except New Year and events period stated in the above Peak Season table.
 The minimum length of stay for arrivals between 28th December 2025 – 01st January, 2026 (inclusive) is 5 nights

 Half Board meal plan is not applicable on Christmas (25th December 2025) and New Year’s Eve (31st December 2025).

Disclaimer:

Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Above amenities can be subjected to availability.

You will be provided with full details of your booked board program on arrival at the hotel. The rates are not include any of the special brunches in resort. 

» GENERAL POLICY:

• Minimum Length of Stay:

 Minimum length of stay is 2 nights in all seasons except New Year and events period stated in the above Peak Season table.
 The minimum length of stay for arrivals between 28th December 2025 – 01st January, 2026 (inclusive) is 5 nights

» CHILDREN POLICY:

 The Hotel’s Child Policy applies with regards to accommodation and meals.
 Children below 6 years old are accommodated for free and on the same board basis as adults when sharing their parents’ room
without an extra bed.
 Children starting from 6 years and below 12 years are accommodated for free however breakfast will automatically be charged at AED
50.00 per night & applicable on top of any other meal plan booked.

Executive Lounge Benefits:

Guests booked on Executive room or any type of Suites can enjoy the following complimentary services:

 Executive Lounge Access.
 Complimentary pressing for two items for the entire stay.
 Private express check in and check out desk.
 Complimentary Wi-Fi access in the lounge & rooms.
Executive Lounge is open daily from 06:30 to 23:00, with the below offerings – subject to change by hotel without prior notice.
Children under 10 years of age are not permitted in Executive Lounge after 18:00 due to alcohol service.
All day service 06:30 – 22:00 Hot and cold beverages
Breakfast 06:30 – 11:00 Selected dishes of Continental style buffet
Afternoon Tea 14:00 – 16:00 Selection of cookies and treats
Family Hour 17:00 – 18:00 Selection of hot and cold dishes
Happy Hour 18:00 – 20:00 Selection of hot and cold dishes; house beverages
Meeting Room 07:00 - 17:00 1 hour per stay, Subject to availability with mandatory prior reservation

Other information:

Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.