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TERMS AND CONDITIONS FOR 2025 - 2026

Valid from 01/11/2025 to 31/10/2026

Valid for All markets

 

» MEAL INFORMATION:

 
• Please see the below meal plan options available in the hotel:
 
Breakfast
 
All meals are served as Buffet/Set Menu in Alphorn restaurant.
 

Half Board

Inclusive of Breakfast + Lunch or Dinner (please see below T&C and dining options).

 

Full Board

Inclusive of Breakfast + Lunch and Dinner (please see below T&C and dining options).

 

T&C and Dining Options:

• Meals ordered for children from the A La Carte menu will be charged at the published meal rates.
• All meals are served as Buffet/Set Menu in Alphorn restaurant.

 

Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
You will be provided with full details of your booked board programme on arrival at the hotel. The rates are not include any of the special brunches in hotel.
 

» GENERAL POLICY: 


• The contracted Room Rates are per room per night and are inclusive of the current Service Charge, Municipality Fee and Value Added Tax (“VAT”)
• The Department of Dubai Tourism and Commercial Marketing Tourism Dirham Fee bedroom per night is payable by the guest upon arrival.
• To the extent that there is an introduction or increase in any taxes, including but not limited to Value Added Tax (“VAT”),municipality fees or services charges, at any time during the Term, the Hotel reserves the right to increase the Rates and any other rates, fees or charges under this Contract accordingly, regardless of whether or not a confirmed booking has already been made.
• Contracted net payable rate inclusive as per the meal plan.

 

» CHECK IN / CHECK OUT:

While every effort will be made to have rooms ready as soon as possible, normal Check-in time is from 15:00 hours. If an earlier checkin
is required; we recommend that the room be reserve a day in advance.


Normal Check-out time is 12:00 Hours. The early check-in and late check-out time can be confirmed subject to availability at the
following charges.


• Late Check-out till 18:00 Hours - Half room rate
• Late Check-out after 18:00 Hours - Full rate


Check In Time: 15:00 hours
Check-out Time: 12:00 noon

 

» CHILDREN POLICY:

• Children from 0 to 5.99 years old sharing parent’s room using the existing bedding will be free of charge under parent’s meal plan
booked. =
• Children from 6.00 up to 11.99 years old will be charged for the meal plan as the below table.

• Baby cot will be offered on complimentary basis for a child up to 2 years of age (Subject to availability), can be place in both room categories.

• Meals ordered for children from the A La Carte menu will be charged at the published meal rates.
• Children from 12 years old & above will be treated as adults when sharing parent’s room, therefore one adult and one child above 12 years old is considered double occupancy. Maximum number of children as per Room Configuration Matrix.
• Children = 6 to 11.99 years old (up to 12" birthday)
• Please note, children below 18 years must be accompanied by an aduor lguatrdi an over 18 years of age. For bookings with additional infants aged 0 - 5.99 years we kindly request you to contact the reservations team of the hotel.
 

» ROOM CONFIGURATION / BEDDINGS

Deluxe Room (25 sqm.)
Choice of King-size or Twin Size bed
Complimentary high - speed internet
LED Smart TV with options to browse internet
In room tea/coffee making facilities
Use of Fitness Centre and outdoor swimming pool (temperature controlled)
2 bottles of complimentary water on daily basis
 
Suite: (50 sqm)
Complimentary high-speed internet
King size bed
LED Smart TV with options to browse internet
In room tea/coffee making facilities
Use of Fitness Centre and outdoor swimming pool (temperature controlled)
2 bottles of complimentary water on daily basis


Other information:
Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.
 

 

Harta